Quarantine Files

Hello Philip.
Thank you for contacting AVG Community Support.
We apologize for the inconvenience caused to you.
We certainly check and help you.
Please help us with a screenshot of the issue to check and help you further.
Here is the link which has the steps to take a screenshot :
| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Create-screenshot&q=How+to+create+a+screenshot&supportType=home)
Thank you.

AVG tells me it has transferred a file to my quarantine file but when I open the file it tells me the quarantine file is empty. Why is this?

Hello Philip.
Thank you for contacting AVG Community Support.
We apologize for the inconvenience caused to you.
We certainly check and help you.
Please help us with a screenshot of the issue to check and help you further.
Here is the link which has the steps to take a screenshot :
| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Create-screenshot&q=How+to+create+a+screenshot&supportType=home)
Thank you.