After running a virus scan (Windows version, Windows 10), several items were added to the quarantine.
The window listing the quarantined items is pretty much useless as the full path and file name of each item doesn't fit into the window and the window is not resizeable.
As I strongly suspect, most if not all of these items should be restored.
However, as presented with the AVG product, I simply do not know which files these are.
1) How can I find the actual names of the files moved to the quarantine?
2) Where is the quarantine directory so that I can restore these items?
Thank you.
How
Hi Horn,
We apologize for the issue caused to you and we will explain you how to restore the file from Quarantine. For this fix, please follow the below steps.
Open AVG->Open Internet Security->Go to menu->Quarantine->From the list you can restore the file that you wish to do.
After this, If you need any further assistance, please feel free to contact us. We are always here to help you with your issue.
Thank you.
Your response doesn't help me if I can't see what actual filenames are in the list.
I need to know what I am restoring but I can't because I can't determine the filename from the list displayed.
I suggest that you check that you are addressing the actual issue before responding in the future.
Hi Horn,
We apologize for the issue caused to you and we will explain you how to restore the file from Quarantine. For this fix, please follow the below steps.
Open AVG->Open Internet Security->Go to menu->Quarantine->From the list you can restore the file that you wish to do.
After this, If you need any further assistance, please feel free to contact us. We are always here to help you with your issue.
Thank you.