Hello Rory,
Thank you for contacting AVG Community Support.
We regret the inconvenience caused. We'll check and help you.
We've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.
B W, we sincerely apologize for the delay in response.
Firstly, please repair your AVG Antivirus program as mentioned in this article, restart your computer once.
Secondly, refer to this article and make sure that your AVG Antivirus program and it's virus definitions are up to date.
After performing the above actions, check if the issue persists.
Keep us updated.
Hi. Deep scan identified a Mirai Downloader thgreat but can'tr quarentine the file because it might be protected? How do I fix this threat?
Hello B W,
Thank you for contacting AVG Community Support.
We already replied to your original post please proceed there for further help.
We'd recommend you keep the entire conversation in one threat to speed up the resolution.
Thanks for your understanding in advance.
Same issue since Saturday.
B W, we sincerely apologize for the delay in response.
Firstly, please repair your AVG Antivirus program as mentioned in this article, restart your computer once.
Secondly, refer to this article and make sure that your AVG Antivirus program and it's virus definitions are up to date.
After performing the above actions, check if the issue persists.
Keep us updated.
Hello Rory,
Thank you for contacting AVG Community Support.
We regret the inconvenience caused. We'll check and help you.
We've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.