Hello Randy,
We are sorry to know this.
Did you run a scan with AVG AntiVirus and check?
Are you using a free version of AVG or paid version?
If possible, please share us the screenshot of infected virus in order to investigate further and help you.
For taking a screenshot, please refer this article: https://bit.ly/3pfAQ1A
Thank you.
hello everyone, my pc is infected with the MBR: Backboot-J [RTK] virus and my antivirus is up to date and cannot remove it, my windows version is 10 pro.
Hello Randy,
We are sorry to know this.
Did you run a scan with AVG AntiVirus and check?
Are you using a free version of AVG or paid version?
If possible, please share us the screenshot of infected virus in order to investigate further and help you.
For taking a screenshot, please refer this article: https://bit.ly/3pfAQ1A
Thank you.