Query on payment taken for subscription of £59.99

General discussion
1

I purchased a subscription for your product of £29.99 which was taken from my account on 8th February 2021. I notice an additional £59.99 was taken from my account which I have not authorized. I would like that amount refunded or i will just unsubscribe

3

Hi Petros, 

We will check that for you.
However, upon checking your account we're unable the other charge (£59.99).
As it isn't recommended to share the order/account info over this post, we've sent you an email requesting few info.
Please revert to us via email to proceed further.

2

Hi Petros, 

We will check that for you.
However, upon checking your account we're unable the other charge (£59.99).
As it isn't recommended to share the order/account info over this post, we've sent you an email requesting few info.
Please revert to us via email to proceed further.