Question about my payment and order AVG Internet Security

AVG Protection
3

Hello Annie, 
You've reached the AVG community support forum.
We understand that you want to know about the renewal order for AVG Internet Security. 
We will certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.

1

On June 19, 2024, I accepted your renewal offer of AVG Internet Secure and transferred €46.99 by bank. The current subscription still runs until August 23, 2024. In my AVG account I do not see the payment and order. How is that possible?

2

Hello Annie, 
You've reached the AVG community support forum.
We understand that you want to know about the renewal order for AVG Internet Security. 
We will certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.