Question about refunds that still have not arrived

AVG Subscription
5

My sincere apologies! The problem was, every year I received a bill from Holland and about the same time Spanish PayPal billed me for the same amount and every year this caused me a lot of confusion.Only today I received notice that the amount has been reimbursed!
Thank you for replying each time to my questions.

Patricia Taylor.

4

Patrica, In future please try to keep whole conversation in one question/thread to speed up resolution. Other posting (https://support.avg.com/answers?id=906b0000000DO2nAAG).
AVG Guru

1

Dear Customer,



Attached you will find a credit note for the cancellation of the order placed to AVG Technologies.

This email is to confirm that the requested refund has been accepted by your financial institution and should take 3-5 business days before being displayed on your statement.

Please take a moment to review that this information is correct.

We are here to help! If you have any other questions or concerns, please do not hesitate to contact us by visiting www.avg.com/customer-support.

i have been waiting now for 2 weeks but still no refunds, Regards, Patricia Taylor

2

You are most welcome Patricia.
Please do not apologize for this.
We are glad to know that your amount got credited.
Thank you for posting back and letting us know about this.
Please feel free to contact us if you need any assistance.
Have a nice day!

3

Patrica, In future please try to keep whole conversation in one question/thread to speed up resolution. Other posting (https://support.avg.com/answers?id=906b0000000DO2nAAG).
AVG Guru