https://photos.smugmug.com/photos/i-B4Q8qNB/0/M/i-B4Q8qNB-M.jpg
I started "Fix performance" and see following screen long time
"Quick Tune is now analyzing your PC"
This window never finish.
Any idea?
Hello Yuriy,
Thank you for contacting us with your concerns. Could you let us know on which task of the tuneup has the scan stalled? Please share a screenshot ( http://avgclick.me/getscreenshot ) of the scan window to assist you further. Thank you.
Yuriy,
It is the latest version. To assist you further with your issue, we have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue.
My version is 16.111.7797. Is it old version? Which version is "new"
Yuriy,
Thank you for sharing the screenshot. We would like to inform you that the Quick tune component is present in older version of AVG and we request you to upgrade your AVG to latest version as described in this article http://support.avg.com/SupportArticleView?urlname=How-to-upgrade-AVG-8-5-9-0-2011-or-2012-to-the-latest-version .
Please, feel free to let us know if you require any further assistance.