Quick Tune component not working

Hello Joan. Please use the remover tool to remove the existing program from your pc: http://download.avg.com/filedir/util/AVG_Remover.exe then reinstall the program with the link given: http://avgread.me/1DXPL5z Please feel free to contact us if you are facing any issue. Thank you.

Reference: answers id=9060000000DEEH
Thank you for your response.  You wanted to know the AVG version that I have.  It is 2013.0.3532.  Virus database version=4365/10453.  Link Scanner version=2718.  Anti-Spam version=7.0.1.  Not sure which "version" you wanted so gave you all I could find.  I hope that helps.​

Hello Joan. Please use the remover tool to remove the existing program from your pc: http://download.avg.com/filedir/util/AVG_Remover.exe then reinstall the program with the link given: http://avgread.me/1DXPL5z Please feel free to contact us if you are facing any issue. Thank you.

Sorry left out part of id number.  It should be: 906b0000000DEEH.  thank you.

Sorry left out part of id number.  It should be: 906b0000000DEEH.  thank you.