Quicken Support Scam

Hello Louis,
I understand your concern. If you have installed AVG Internet Security and it's active on your computer then your computer will be protected from all types of malware. If you feel, you can also contact us any time and we will provide you free remote assistance to remove viruses/threats (if there).
However, may I know if you have received any pop up/call from Quicken Direct connect, how they have contacted to you and informed about malware?
Best regards,
Alok.

I have a problem with Quicken Direct Connect. Quicken  says I have a malware on my computer  and that is my Direct Connect problem.   They said that AVG does not do malware but they can fix it If  I pay for an upgrade (hundreds of dollars).  I hung up saying I had to check this out..

I did an AVG and  everything is OK. 

My question is can I still have malware on my computer or is Quicken just trying to make money.
Thanks,
Lou
Hello Louis,
I understand your concern. If you have installed AVG Internet Security and it's active on your computer then your computer will be protected from all types of malware. If you feel, you can also contact us any time and we will provide you free remote assistance to remove viruses/threats (if there).
However, may I know if you have received any pop up/call from Quicken Direct connect, how they have contacted to you and informed about malware?
Best regards,
Alok.