Hi Lucas.
Support is currently available in English only. Please use a translator (for example, use https://translate.google.com/) to read our message.
I'd like to inform that you already contacted our refund team and they have initiated the refund process.
The refunded amount was returned to the payment method used to make your purchase.
If you have not received the refund within 7 business days after the above mentioned date, we recommend that you contact your bank directly and inquire about it.
Please feel free to contact us if you are unable to resolve the issue with your bank.
Hi Lucas.
Support is currently available in English only. Please use a translator (for example, use https://translate.google.com/) to read our message.
I'd like to inform that you already contacted our refund team and they have initiated the refund process.
The refunded amount was returned to the payment method used to make your purchase.
If you have not received the refund within 7 business days after the above mentioned date, we recommend that you contact your bank directly and inquire about it.
Please feel free to contact us if you are unable to resolve the issue with your bank.
Hola, quiero pedir mi rembolso de una suscripción automática que hicieron sin mi consentimiento a uno de sus productos, ya es la segunda vez que pido un rembolso a ustedes, espero que esta vez mi plata llegue a donde corresponde.