Random end-of-subscription date on local installation

AVG Protection
3

Hello Tamar,
I understand the inconvenience caused, let's work together to fix this issue.
I can see that you have also contacted our chat support team.
I have updated your license from our end, it may take 5 hours to be updated. I request you to wait for 5 hours, open your AVG Internet Security > My AVG > My Subscription > logout > wait for 2 minutes > login again using your email address and check if the expiry date is updated to 2018.7.21.
Regards,
Alok.

1

My AVG Internet Security Unlimited has suddenly a problem matching the actual end of subscription (July 2018 as appears in my web account with the locat one. I have tried several times to get assistance and uninstalled/installed several times to no avail. I have cancelled my subscription from July 2018 but am still unable to work without numerous requests to restart. I have paid in full for something I am not getting - Internet protection Unlimited... I am logged in to my account and still no change. Each instal randomly picks an end-of-subscription date - ALL before my actual end of subscription. Any one else encounter this?

This is far from what I expected from paid subscription. 

2

Hello Tamar,
I understand the inconvenience caused, let's work together to fix this issue.
I can see that you have also contacted our chat support team.
I have updated your license from our end, it may take 5 hours to be updated. I request you to wait for 5 hours, open your AVG Internet Security > My AVG > My Subscription > logout > wait for 2 minutes > login again using your email address and check if the expiry date is updated to 2018.7.21.
Regards,
Alok.