Randomly billed with no confirmation before hand

Hello Russell,

On checking your account, we could see that you have been charged for the renewal of AVG Internet Security - Unlimited (1 year subscription) on 2019.3.1.

Do you still wish to proceed with the refund?

Thank you for the confirmation.

This order was placed because you agreed to automatic extensions of your Subscription Period when you originally subscribed for  the trial version of AVG product. We can assure you that we have not processed any unauthorized payments from your card or account.

We sent an email notification 10 days prior to the order being placed to let you know in advance that this payment was due. This also contained information on how to cancel your Subscription.

We have already processed refund for this order and sent an email confirming the same.

Please check your email for further clarifications.

I was charged $74.36 for AVG Internet Security. I was not given any notice from AVG. I was given notice from my bank account that I was just charged that was it. I want a refund for this product I never agreed to purchase and never confirmed to purchase.

Hello Russell,

On checking your account, we could see that you have been charged for the renewal of AVG Internet Security - Unlimited (1 year subscription) on 2019.3.1.

Do you still wish to proceed with the refund?