Ransomware turns off

My ransomware turns off its self? I don't under stand why.

Hello Katie,

We apologize for the inconvenience. We'll help you sort this.
We request you to repair your AVG Antivirus and check if the issue persists.
Refer to this article to repair your AVG Antivirus.
Keep us updated.

Hello Katie,

We apologize for the inconvenience. We'll help you sort this.
We request you to repair your AVG Antivirus and check if the issue persists.
Refer to this article to repair your AVG Antivirus.
Keep us updated.