Hello Christie,
I will assist you further with the activation.
The instructions you have received is for the older version of AVG.
Follow the below steps to activate AVG Internet Security on your computer.
Open AVG Internet Security, click on "My AVG->My Subscriptions".
From here enter the license number you have to activate the product.
It should show the correct expiry date as 11/23/2019.
If not, please let us know and we will assist you further.
I keep getting this message. When I open AVG - there is no "Re activate " Button to select. What's happening?
| | How to activate your license | | | | | |
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</td><td colspan="1" rowspan="1" style="width: 10px;"> </td><td colspan="1" rowspan="1" style=""><span style="color: #5C707B;"><span style="font-family: arial,sans-serif;"><span style="font-size: 12.0pt;">Open AVG.</span></span></span></td></tr><tr style="height: 20px;"><td colspan="3" rowspan="1" style="height: 20px;"> </td></tr><tr><td colspan="1" rowspan="1" style="width: 30px;">
<table align="center" border="0" cellpadding="0" cellspacing="0" style="width: 100.0%;"><tbody><tr><td colspan="1" rowspan="1" style="width: 30px;"><span style="color: white;"><span style="font-family: arial,sans-serif;"><span style="font-size: 13.5pt;">2</span></span></span></td></tr></tbody></table>
<div style=""> </div>
</td><td colspan="1" rowspan="1" style="width: 10px;"> </td><td colspan="1" rowspan="1" style=""><span style="color: #5C707B;"><span style="font-family: arial,sans-serif;"><span style="font-size: 12.0pt;">Click on <b><span style="font-family: arial,sans-serif;">Support</span></b> in the top menu, then <b><span style="font-family: arial,sans-serif;">Reactivate</span></b>.</span></span></span></td></tr><tr style="height: 20px;"><td colspan="3" rowspan="1" style="height: 20px;"> </td></tr><tr><td colspan="1" rowspan="1" style="width: 30px;">
<table align="center" border="0" cellpadding="0" cellspacing="0" style="width: 100.0%;"><tbody><tr><td colspan="1" rowspan="1" style="width: 30px;"><span style="color: white;"><span style="font-family: arial,sans-serif;"><span style="font-size: 13.5pt;">3</span></span></span></td></tr></tbody></table>
<div style=""> </div>
</td><td colspan="1" rowspan="1" style="width: 10px;"> </td><td colspan="1" rowspan="1" style=""><span style="color: #5C707B;"><span style="font-family: arial,sans-serif;"><span style="font-size: 12.0pt;">Enter your license number and select <b><span style="font-family: arial,sans-serif;">Activate</span></b>.</span></span></span></td></tr></tbody></table>
</td><td colspan="1" rowspan="1" style=""> </td></tr><tr style="height: 20px;"><td colspan="3" rowspan="1" style="height: 20px;"> </td></tr><tr><td colspan="1" rowspan="1" style=""> </td><td colspan="1" rowspan="1" style="">
<table border="0" cellpadding="0" cellspacing="0" style=""><tbody><tr style="height: 12px;"><td colspan="5" rowspan="1" style="height: 12px;"> </td></tr><tr><td colspan="1" rowspan="1" style="width: 15px;"> </td><td colspan="1" rowspan="1" style=""> </td><td colspan="1" rowspan="1" style="width: 20px;"> </td><td colspan="1" rowspan="1" style=""> </td><td colspan="1" rowspan="1" style="width: 15px;"> </td></tr></tbody></table>
</td><td colspan="1" rowspan="1" style=""> </td></tr></tbody></table>
</td></tr></tbody></table>
<div style=""> </div>
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Hello Christie,
I will assist you further with the activation.
The instructions you have received is for the older version of AVG.
Follow the below steps to activate AVG Internet Security on your computer.
Open AVG Internet Security, click on "My AVG->My Subscriptions".
From here enter the license number you have to activate the product.
It should show the correct expiry date as 11/23/2019.
If not, please let us know and we will assist you further.