I am enquiring about re- activating subscriptions. I thought my five subscriptions were activated for all this year and some of last. They all come up for renewal from Jan next year through to Feb and I think March and May. I’ve had emails asking me to renew one of them ie: Anti-track, as they say I’ve paid for it. I did put one of the re activation codes in and trying to follow instructions, but it mustn’t have worked.
I put a message on here but didn’t get a reply, and it was a few months ago. I have asked before that and they sent me an email to do a remote which I have used before for other problems and they have always been OK, but I can’t find that now but it might not work now with being from awhile ago. Don’t tell me to do screen shots which I’ve read in some replies on here as I’m not confident in doing them even though I’ve read some replies on how to do them. I find the info on how to reactivate a bit confusing too as you seem to have different buttons etc and I can’t find them. Seeing as how I’ve paid for all these subs, I’d like them to be checked to see if they are activated. Obviously Anti Track isn’t, but I don’t know about the others. I thought I’d activated them as the renewals came in. Hope I get a reply to this now.