Hello Denese. To upgrade to the latest version(2015), I request you to follow the below instructions to manually uninstall all AVG programs from your computer using "AVG Remover Tool" and then download and install the latest version of your program 'AVG Internet Security'.
Please make sure to save all your work and close all open documents! Your computer will be restarted during the process:
1. Please click on the link http://download.avg.com/filedir/util/AVG_Remover.exe to start the download of 'AVG Remover Tool'.
2.Run the downloaded tool and follow the instructions displayed on your screen.
3.Your computer will be restarted automatically. After the restart, AVG Remover will finish the uninstallation.
After uninstalling, click the link http://avgread.me/1DXPL5z to download and install 'AVG Internet Security 2015'. Please feel free to contact us back for any further assistance. Thank you.
Reactivated AVG Internet Protection a couple of months or so ago…however I see that I STILL have the 2014 version. Does AVG Not update/upgrade to the latest version of a paid subscription upon the reactivation of a license?
THANKS!
Hello Denese. To upgrade to the latest version(2015), I request you to follow the below instructions to manually uninstall all AVG programs from your computer using "AVG Remover Tool" and then download and install the latest version of your program 'AVG Internet Security'.
Please make sure to save all your work and close all open documents! Your computer will be restarted during the process:
1. Please click on the link http://download.avg.com/filedir/util/AVG_Remover.exe to start the download of 'AVG Remover Tool'.
2.Run the downloaded tool and follow the instructions displayed on your screen.
3.Your computer will be restarted automatically. After the restart, AVG Remover will finish the uninstallation.
After uninstalling, click the link http://avgread.me/1DXPL5z to download and install 'AVG Internet Security 2015'. Please feel free to contact us back for any further assistance. Thank you.