Hello Ququhang,
Sorry for the inconvenience caused.
We request you to contact our Mobile team regarding this.
Please click on this link: https://support.avg.com/support_contact_form?l=&retUrl=support_sales .
Select the option as "YES" and the operating system as "ANDROID"
Fill in all of the details and at the bottom you will get the option to get "answer via email"
Once your request is submitted you will be getting the prompt answer via email from our mobile team.
HI, i downloaded avg antivirus android for my father… There is 2 threats detected it says it cannot be removed only disable or ignore. When i choose the disable option it brings me to the app page and i disabled it, but avg still stuck with the 2 threat detected and nothing happens. Is avg for android buggy or is this a false positive?
Ququhang, Please note that this Community deals mainly with the technical queries regarding AVG Windows products. AVG Android support is provided through email only. Please click on the following link (http://avgclick.me/AVGtechnical) and fill out your details, select as Android then the name of AVG Program that you installed in your mobile and in description please completely explain about your issue and finally click on Email option. Also when filling out your details choose Yes for the Question "Are you currently using any paid/trial AVG products?" even though you may be using the Free version and fill out necessary details and click on Email option. The AVG mobile team will reply back to you via email with a resolution.
AVG Guru
Hello Ququhang,
Sorry for the inconvenience caused.
We request you to contact our Mobile team regarding this.
Please click on this link: https://support.avg.com/support_contact_form?l=&retUrl=support_sales .
Select the option as "YES" and the operating system as "ANDROID"
Fill in all of the details and at the bottom you will get the option to get "answer via email"
Once your request is submitted you will be getting the prompt answer via email from our mobile team.