Hello Rand,
We are glad to help you.
Please confirm whether you are facing this issue in Windows PC, Mac OS, Android or iOS devices.
If it is Android device, please visit this https://support.avg.com/support_sales? link and select "Technical Support" tab.
For "Are you currently using any paid/trial AVG products?" question, click on "Yes".
Please select operating system as "Android" and fill in other requested details.
Finally, click on "request answer via email" which will submit a ticket to our mobile team.
Please keep checking your emails regularly in order to know the status.
Thank you.
Any useful answer to this?
having the same problem.
Any useful answer to this?
having the same problem.
The AVG AntiVirus on my Pixel 6 Pro installed a free-floating small, double icon that moves around the interface for all app screens easily, but seems to link to nothing and do nothing. It is in the way and inconvenient. How can I remove it?
Hi Jason,
We're glad to point you in the right direction.
We do have a specialized team who deals with mobile queries.
In this regard, we'd suggest you to contact our mobile team directly to clarify all your queries about AVG mobile apps.
https://support.avg.com/support_contact_form?l=en
After clicking the above link, please select the operating system as "Android or iOS" and fill in other requested details. Finally, click on "request answer via email" which will submit a ticket to our mobile team. They will certainly check and get back to you by email.
Please refer this article (https://support.avg.com/SupportArticleView?l=en&supportType=home&urlName=Contact-AVG-Mobile-Support) to submit your queries using your mobile app.
Thank you for your understanding.
Hello Rand,
We are glad to help you.
Please confirm whether you are facing this issue in Windows PC, Mac OS, Android or iOS devices.
If it is Android device, please visit this https://support.avg.com/support_sales? link and select "Technical Support" tab.
For "Are you currently using any paid/trial AVG products?" question, click on "Yes".
Please select operating system as "Android" and fill in other requested details.
Finally, click on "request answer via email" which will submit a ticket to our mobile team.
Please keep checking your emails regularly in order to know the status.
Thank you.