Hello- a few days ago i noticed when i clicked on the AVG icon only a blank page comes up. I have AVG Zen and with no dashboard i can not see the status of the protection. How do I get the icon to again show the dashboard? ( when looking for the AVG in my programs i still find them, but no desk top Icon for the dashboard. Can you help? I can never find a phone number to just ask my questions.
Don Bigham
Hello Don,
We apologize for the inconvenience caused.
We would request you to run AVG remover tool to completely remove AVG and then re install it.
Please click this link http://download.avg.com/filedir/util/AVG_Remover.exe to download and "Run" the AVG Remover tool.
1. Please select the AVG products which are shown in the remover tool window and then start removal process.
2. After the remover tool process is successfully finished, restart your computer.
3. After the restart, manually delete the AVG Remover folder in the C drive of My computer.
To reinstall please follow the article http://avgclick.me/1JpamCM .
Please feel free to get back to us for further assistance.
Thank you.