Re-Subscription Problems

My name Brian Wieland
Email empathmedium@gmail.com
I went to push upgrade button to go back to Anti-Virus Pro and the following error massage came up;
We're sorry...Anti-Virus PRO is currently not available in your region.
PLEASE correct this or refund me...thank you...

Hello Brian Wieland,

You authorized a payment of $13.00 CAD to Google

Your funds will be transferred when the merchant processes your payment. Any money in your PayPal account at that time will be used before any other payment source.

Thanks for using PayPal. To see the full transaction details, log in to your PayPal account.

Merchant
Google
https://support.google.com/play
Instructions to merchant
You haven't entered any instructions.
DescriptionUnit priceQtyAmount
Google Play$13.00 CAD1$13.00 CAD
Subtotal$13.00 CAD
Total$13.00 CAD
Payment$13.00 CAD

Invoice ID: CA004DTL0X

Hello Brian, sorry to hear that. I would request you to contact our sales support via https://support.avg.com/support_sales?l= to get assistance regarding this. Thank you.