Reaching AVG via phone and fax and email!

AVG Subscription
4

Hello Lisa,
If I were you, I would feel the same.
Unfortunately, we provide support related to consumer edition. Business support is available in Phone and email only.

Business support:

. United States: +1-866-833-5727 (US office)

· United Kingdom +44 203 608 8332 (UK office, follow IVR and select 2 or Direct Sales/Renewals)

· Australia: +61 280 152 133 (AU office)

· Germany/Austria:+49 211 586990 (AVG office)

· Switzerland: +41 61 3172525 (AVG office)

· other regions - use this link: https://support.avg.com/business_contact_form and select the email option. Our Business team will check and get back to you soon.

Our business team received your request. They will revert to you as soon as possible. Your patience is much appreciated.

3

Hello Lisa,
If I were you, I would feel the same.
Unfortunately, we provide support related to consumer edition. Business support is available in Phone and email only.

Business support:

. United States: +1-866-833-5727 (US office)

· United Kingdom +44 203 608 8332 (UK office, follow IVR and select 2 or Direct Sales/Renewals)

· Australia: +61 280 152 133 (AU office)

· Germany/Austria:+49 211 586990 (AVG office)

· Switzerland: +41 61 3172525 (AVG office)

· other regions - use this link: https://support.avg.com/business_contact_form and select the email option. Our Business team will check and get back to you soon.

Our business team received your request. They will revert to you as soon as possible. Your patience is much appreciated.

1

I received an invoice informing me that my AVG Business license is expiring.  I want to renew but have to make some changes.
I've called numerous times and every time have been cut off after holding for in between 10-20 minutes.
I left a message.
I tried faxing a message…the fax number listed on the invoice isn't a fax #.
I tried emailing…no response.

I am very very very frustrated and this is my last avenue to reach someone.  My AVG Business Edition runs out tomorrow…I've been trying for weeks to get in touch.  Now what?  I love the software but am very frustrated with the Customer Support.

2

Lisa, we realize the situation. 

Once your query has been submitted, you will be getting a prompt reply from our team. Thank you.