Hello Joyce,
We apologize to hear about the inconvenience caused. You seem to have AVG Zen installed on your PC which is incompatible with AVG Internet Security. Please uninstall AVG Zen as described in this article http://support.avg.com/SupportArticleView?urlname=Uninstall-AVG-Zen and then try to install AVG Internet Security as described in http://avgclick.me/InstallAV .
Please, feel free to let us know if you require any further assistance. Thank you.
I have been having problems with trying to Reactivate the AVG Internet Security. And because I was trying various ways to try and install it it kept giving me different error codes.
1. I got this message below after I had purchased AVG Internet Security and had downloaded it from the order.
The first time the message was - "AVG Internet Security can not be installed . You already have another AVG product on your computer that is incompatible with the one you are trying to install".
2. I then tried to run it through the AVG by selecting REACTIVATE, and it brought back the message: "An unknown issue has prevented Internet Security from installing . "Error Code : 0xe001F632".
3. The third time I ran it again after trying to download the FREE AVG and it didn"t complete the Internet Security installation as it came with this message:" Description : General error (0x0643)
Error Code : 0xc0070643".
I am at my wits end because I am now tired and I don't have a clue of what is wrong. I am just frustrated out of this. please help.
Hello Joyce,
We apologize to hear about the inconvenience caused. You seem to have AVG Zen installed on your PC which is incompatible with AVG Internet Security. Please uninstall AVG Zen as described in this article http://support.avg.com/SupportArticleView?urlname=Uninstall-AVG-Zen and then try to install AVG Internet Security as described in http://avgclick.me/InstallAV .
Please, feel free to let us know if you require any further assistance. Thank you.