Reactivate from 2014 to 2015

Robert, When you originally upgraded did you follow this official AVG article (http://avgclick.me/UpgradeToLatest)?.
AVG Guru

Hello Robert. Are you able to follow the instructions provided by Alan and upgrade your AVG to latest version?

got email on 5-10-15 with renewal and clicked the download there…nothing happened.  So I have put it off till now.

Have 2014, have upgrade to 2015. Click on 2014 icon on desktop and nothing happens.  Can not seem to open AVG to do the upgrate.  Did the re-boot thing, downloaded .exe file that came with reactivation email and put it on desktop and it will not so anything either.  So…what's up?

got email on 5-10-15 with renewal and clicked the download there…nothing happened.  So I have put it off till now.

Hello Robert. Are you able to follow the instructions provided by Alan and upgrade your AVG to latest version?

Robert, When you originally upgraded did you follow this official AVG article (http://avgclick.me/UpgradeToLatest)?.
AVG Guru