Reactivate still not working

Hi Bo,
I noticed that you contacted support after creating this question. What is current status, were you able to solve it or do you still need our assistance?
Thanks

Hi, can you please help me, it still says Anti Virus and Link Scanner not active, although I have paid for and installed the 2015 protection. Please see my question of yesterday.
I will claim the money back if it´s not working.
Bo

Hi Bo,
I noticed that you contacted support after creating this question. What is current status, were you able to solve it or do you still need our assistance?
Thanks