I've renewed AVG and now get regular emails to reactive my purchase. When I open AVG/support I do not see a reactive option where I can pit my new licence number.
Hello Nigel,
After renewing the subscription we have to reactivate the program for continuous protection that is why the email has been triggered to you. The automated email for the reactivation is for the old version of AVG Anti Virus/Internet Security. Please use this article (http://support.avg.com/SupportArticleView?urlname=Activate-AVG-Internet-Security) to know how to activate the AVG Internet Security subscritpion.
Thanks,
Vishnu Vardan