Reactivating AVG Tuneup

Hi Niels,

This isn't the experience we want you to have. Let us work towards fixing the issue.
As it isn't recommended to share the product details over this post, we've sent you an email requesting the screenshot of the message that you receive.
In order to ensure that you've used the correct activation code, we've also included the code in the email.
Please revert to us via email with the info to proceed further.

Hi everybody,
 
I have a subscription of AVG Tuneup (unlimited units), whitch has been renewed on the 27. december 2019.
I have followed your instructions and have logged in to my AVG account. Here a have copied the activation cod to the clipboard
by clicking “copy to clipboard”. When I paste the code in the activation form, I receive the message “Activation code NOT correct”.
 
RESULT:
I now have an AVG Tuneup installation, whitch I have paid for (the money is taken from my bank account), but the program id
NOT working because “your licence has expired”.
 
 THIS IS A REAL MESS. I am really not impressed by AVG.
You should do this much better!!
 
How shall I solve the problem. A real quick response is wanted.
 
Greetings,
Niels Nielsen
 

Hi Niels,

This isn't the experience we want you to have. Let us work towards fixing the issue.
As it isn't recommended to share the product details over this post, we've sent you an email requesting the screenshot of the message that you receive.
In order to ensure that you've used the correct activation code, we've also included the code in the email.
Please revert to us via email with the info to proceed further.