Hello Patricia,
We'd be glad to clarify this for you.
Please check the expiry date of your AVG program to confirm its activation. To do so: Open AVG Internet Security > My AVG > My Subscription. If it displays correct expiry date, then your program is successfully activated and you can ignore the activation e-mail you received.
If not, please refer here to activate it using the new license number.
Feel free to contact us here if you require any help.
Have received email from you stating that my renewal needs reactivating. But my computer is showing me that it is fully protected. Please advise.
Hello Patricia,
We'd be glad to clarify this for you.
Please check the expiry date of your AVG program to confirm its activation. To do so: Open AVG Internet Security > My AVG > My Subscription. If it displays correct expiry date, then your program is successfully activated and you can ignore the activation e-mail you received.
If not, please refer here to activate it using the new license number.
Feel free to contact us here if you require any help.