Reactivating AVG

Hi,
I just purchased a renewal for my AVG protection. I have been told to click options and "reactivate" then to enter the new license number. However, whenever I enter the new license number, I receive a message saying "specified file was not found". If you could give me any advice, I would greatly appreciate it.

Thanks.

Hello Bradley. Did you reactivate your AVG with new license number? May I know how is your AVG working now?

Hello Bradley. Did you reactivate your AVG with new license number? May I know how is your AVG working now?