Reactivating license when installing on new pc

AVG Subscription
3

Other user Henning Jørck posting (https://support.avg.com/answers?id=906b0000000E09AAAS).
Henning, In future, to keep everything together, please try to keep the whole conversation in one question/thread to speed up any resolution. 
AVG Guru

1

Dear Balasubramanian,

 

Thanks for your mail,

 

I logged into my account administration, where it states the license and key.

Just on a whim I downloaded the product, and noticed that the installation file was completely different from the one I had uses (don’t ask me how I got it).

So I removed the installation and installed the new.

Tipped in my licence key and it works fine. I now also have a menu “more from AVG”, “Report”, Support” and “Options” in the top of the window – I only had "Options" on the previous.

Anyway, it confirms my license up to april 2019 – so everything is fine.

 

I obviously had the wrong installation file.

 

Thanks for your help, consider me “handled”.

 

Best regards

 

Henning Jørck

IT- and Business Consultant

 

Gl. Ryvej 7

DK-8653 Them

Denmark

 

Phone: +45 3131 8233

2

Other user Henning Jørck posting (https://support.avg.com/answers?id=906b0000000E09AAAS).
Henning, In future, to keep everything together, please try to keep the whole conversation in one question/thread to speed up any resolution. 
AVG Guru