Reactivating license

Hello, Lisa.

I am sorry to inform you that the instructions you received were for older version of AVG. Please follow the steps provided below to activate AVG using the new license number.

1. Open AVG Internet Security/Anti Virus.
2. Click on My AVG -> My Subscription.
3. Click on 'Enter new license'. (If you don't see this option, click 'Logout' to see it).
4. Type in the new license, follow the on screen instructions to complete the activation.

If you need anything else, do not hesitate to let us know.

I recently renewed my license online, and I keep getting me an email telling me I must reactivate my license number.  However, when I follow the instructions sent to me, there is no "reactivate" button to select (as stated in the instructions.)

Hello, Lisa.

I am sorry to inform you that the instructions you received were for older version of AVG. Please follow the steps provided below to activate AVG using the new license number.

1. Open AVG Internet Security/Anti Virus.
2. Click on My AVG -> My Subscription.
3. Click on 'Enter new license'. (If you don't see this option, click 'Logout' to see it).
4. Type in the new license, follow the on screen instructions to complete the activation.

If you need anything else, do not hesitate to let us know.