Hello Kathleen,
We apologize for the instructions that you received via email.
Those are related to the old version of AVG. We are working to provide the latest version activation steps via email.
As of now, refer this article and follow the steps as mentioned under "Activate with a license number (1-10 PCs)" and complete the activation.
Feel free to contact us if you need further help.
i have recieved an e-mail asking me to activate my licence. the instruction was to opem my AVG account and click on support then to click on reactivate then to aply my licence number then to activate. i clicked on support but nowhere could i see reactivate . ???
Hello Kathleen,
We apologize for the instructions that you received via email.
Those are related to the old version of AVG. We are working to provide the latest version activation steps via email.
As of now, refer this article and follow the steps as mentioned under "Activate with a license number (1-10 PCs)" and complete the activation.
Feel free to contact us if you need further help.