Reactivating Paid Subscription

Trying to install on my new pc but the installation never launches, nor does it get to the point where I put in my activation code.  Can someone help me?

Hi Karla,

We are sorry to hear this.

We will help you to resolve the issue.

Please mention the AVG program which you are unable to access.

Did you get any error message when you try to access the program?

Keep us posted.

It is AVG Internet Security Unlimited , I received an email from AVG suggesting that I reactivate the program and the email had the reactivation code in it.

In February of this year I renewed my AVG multiplle device internet security.

In January I subscribed to AVG VPN for up to 5 devices, whioch I do not have activated on my desktop computer either.

It did not give me an error message. My pc came with McAfee, there was a free trial but that is over, and I wondered if that was blocking somehow the AVG install.

Hi Karla,

We are sorry to hear this.

We will help you to resolve the issue.

Please mention the AVG program which you are unable to access.

Did you get any error message when you try to access the program?

Keep us posted.