Reactivation/renew

Hello Dave, Sorry for the inconvenience caused. I would request you to try the repair installation of AVG as mentioned in this link: http://avgclick.me/RepairAVG then try reactivating your program. Please feel free to contact us should you need any further assistance.

Hello Dave, Sorry for the inconvenience caused. I would request you to try the repair installation of AVG as mentioned in this link: http://avgclick.me/RepairAVG then try reactivating your program. Please feel free to contact us should you need any further assistance.

I am trying to renew/reactivate my AVG license that I have already paid for but the reactivate tab will not work and says this is because it is running report updates.  When I go the reports, it shows it is updating but is frozen at 10% update.  How can I get my already paid subsciption reactivated?