Hello Florence
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Thank you
I start wondering whether there are actual people answering these queries or are they just bots, Surely looks more like the latter, reading through the idiotic templates that are being used as replies. support@help.avg.com is no better. With customers spending quite a lot of money to get their computers save, this customer service is beyond believe! Absolutely ridiculous!!!
Apologies Borislav,
I was actually hoping that bots were replying to emails, comments and questions, at least that would have explained the poor customer service. Now you left me completely disillusioned.