Hello Clare,
We are sorry for the delay in response and inconvenience caused.
Upon checking the order ID, we see that the AVG Protection multidevice (1 year subscription) is already under auto renewal progress.
Soon you will be charged for the renewal and you don't have to perform the renewal manually.
I received an email stating my subscription would be renewed on April 4, 2017. This is the wrong subscription. In fact the subscription the email references expired last year. The subscription that should be renewed actually expires February 22, 2017 but it does not show up under my subscriptions. How to I renew this one ( 701-2072203 ) and make sure the other ( 67-135558 ) is not renewed?
Hello Clare,
We are sorry for the delay in response and inconvenience caused.
Upon checking the order ID, we see that the AVG Protection multidevice (1 year subscription) is already under auto renewal progress.
Soon you will be charged for the renewal and you don't have to perform the renewal manually.