Received Application Error at Android Device While Testing Dev App

AVG Protection
8

Greetings,

We're glad to help pointing you in the right direction. We do have a specialized team who deals with mobile queries.
In this regard, we'd suggest you to raise a request to them via this link to sort this in a timely manner.
Note : You may need to choose 'yes' for the 1st question that is in the above link to request answer via email.
Thank you for your understanding in advance!

9

Hi Dinesh,

Thank you, it works!!!

After the app dev purpose, I believe I should switch back to 'Public' to achieve a higher security protection for my computer, correct?

1

Dear AVG,

Both of my dev server (computer) and connected Android device cannot access <ip address>:8080 but localhost:8080. Enabling the 'Internet Connection Sharing Mode' option under 'Enhanced Firewall' settings doesn't help too.

The full story is mentioned here > https://forum.quasar-framework.org/topic/7174/android-real-device-to-test-dev-app-application-error

Kindly assist soon, thanks!

ps: I couldn't upload images with this post editor.

6

Susan, please follow the below steps to contact our Mobile team:

Please click on this link: https://support.avg.com/support_contact_form?l=&retUrl=support_sales .
Select the option as "YES" and the operating system as "ANDROID"
Fill in the details and click on the option "answer via email"
Once your request is submitted you will be getting the prompt answer via email from our mobile team

Let us know, if you need further help.

7

Greetings,

We're glad to help pointing you in the right direction. We do have a specialized team who deals with mobile queries.
In this regard, we'd suggest you to raise a request to them via this link to sort this in a timely manner.
Note : You may need to choose 'yes' for the 1st question that is in the above link to request answer via email.
Thank you for your understanding in advance!

4

Hi Santhosh,

In fact, this is not a direct matter of 'Android' as AVG is installed on the computer (app development server) and the Android device (with no AVG) cannot access the IPv4 network.

Please advise, thanks!

5

Hi Dinesh,

Thank you, it works!!!

After the app dev purpose, I believe I should switch back to 'Public' to achieve a higher security protection for my computer, correct?

2

Yes, Susan. When the Network Profile is 'Public' a higher level of security is provided.
Because public networks present greater security risks, no incoming communication is permitted when this profile is selected.

Click the below link to know more about it :
support.avg.com/SupportArticleView?l=&urlname=Use-AVG-Enhanced-Firewall#idt_020

3

Thank you for clarifying, Susan. In this regard, please switch the network profile to private once & check if it helps.
To do so : Open AVG - Hacker attacks - Enhanced firewall - Network profile from the drop down - Change the profile to public from private or vice versa.