Hi Dawn,
We'll be glad to clarify the charges.
On checking, you have been renewed for AVG Secure VPN on Dec 24, 2019 for USD 79.99.
Initially, you have started 60-day trial by providing your payment card details on Oct 30, 2019. Since the auto-renewal was enabled, you have been charged automatically.
For re-seller purchase, auto-renewal will not be enabled.
Let us know if we can go ahead and refund for the above subscription.
Just received notice from my bank. AVG taking out 79.99?? How did you get my account information? I do not need a renewal. I bought AVG internet security at Walmart in October.
I do not need renewal. How do I get my money back plus get my info out of your system??
I will report you
I activated my account when I bought the item at Walmart. You shouldn't have my bank account info.
Hi Dawn,
We'll be glad to clarify the charges.
On checking, you have been renewed for AVG Secure VPN on Dec 24, 2019 for USD 79.99.
Initially, you have started 60-day trial by providing your payment card details on Oct 30, 2019. Since the auto-renewal was enabled, you have been charged automatically.
For re-seller purchase, auto-renewal will not be enabled.
Let us know if we can go ahead and refund for the above subscription.