Receiving activation code

AVG Subscription
7

Hello Radovan,
We have replied on your Facebook post, please check and revert us if you need further help.
Thank you!

8

Sorry, I think I'm a little confused. I found only an old conversation from year 2018 in AVG chat in Messenger. So I don't know what information you need to know about my AVG account. Maybe I'm doing something wrong. I'm not very familiar with using social networks.
Radovan

4

Sorry, I think I'm a little confused. I found only an old conversation from year 2018 in AVG chat in Messenger. So I don't know what information you need to know about my AVG account. Maybe I'm doing something wrong. I'm not very familiar with using social networks.
Radovan

1

A few days ago I bought new licence of AVG AntiTruck. Since that time I am waiting for activation code that they promised send me via e-mail. How can I forced AVG to send me this code? I tried online chat (it is still not available), I sent SMS report on phone number of Support section (no response).
Thanks beforehand for an advice.
Radovan Kremlička

5

Hello Radovan,
We have replied on your Facebook post, please check and revert us if you need further help.
Thank you!

6

We're glad to help you with the activation process, Radovan. 
Our colleague has requested few info to verify your account. Hence, please provide us those info in a private message (Messenger). It isn't recommended to share account details over this public post. Once we verify the account, we'll proceed further. Thank you for your understanding in advance!

2

Hi Radovan, 

We are sorry for the confusions caused. 

Let me explain this for you. We found your AVG AntiTrack order under misspelled e-mail address of yours. Hence, you haven't received any e-mail confirming the order details. 

We have updated your purchase with your correct e-mail address and re-sent the order confirmation e-mail to you. 

An e-mail with complete set of installation/activation steps has been sent to you. If the e-mail is not found in your inbox, please don't hesitate to let us know. 

Thank you.



3

Hello Ranjani,
Thank you for answer. Sorry, but I still miss the AVG AnitiTruck activation code. In the AVG Center, I see that AntiTruck is installed, but I cannot activate it.
Radovan