Hello Eric,
Thank you for reaching out to AVG.
We sincerely apologize for the concern caused by the firewall breach and Trojan virus notifications. I understand how unsettling this must be, especially when you're relying on multiple layers of protection.
To assist you further, could you please provide the following information?
1. Which device and operating system are you using when you receive these notifications?
2. Is the notification coming from AVG, or are you seeing it from another source?
3. What does the notification say after it appears? Is it an ad, or does it indicate a specific action?
4. Could you provide a screenshot of the notification for further investigation?
Once we have these details, we’ll be able to investigate the issue more thoroughly and guide you through the next steps to resolve it. Thank you for your patience and cooperation!
Best regards,
l am receiving forewall breached and trojan virus activated whislt running AVG complete protection and also Windows Defender with a Bit defender VPN
Hello Eric,
Thank you for reaching out to AVG.
We sincerely apologize for the concern caused by the firewall breach and Trojan virus notifications. I understand how unsettling this must be, especially when you're relying on multiple layers of protection.
To assist you further, could you please provide the following information?
1. Which device and operating system are you using when you receive these notifications?
2. Is the notification coming from AVG, or are you seeing it from another source?
3. What does the notification say after it appears? Is it an ad, or does it indicate a specific action?
4. Could you provide a screenshot of the notification for further investigation?
Once we have these details, we’ll be able to investigate the issue more thoroughly and guide you through the next steps to resolve it. Thank you for your patience and cooperation!
Best regards,