Contact back posting (https://support.avg.com/answers?id=906b0000000D3a1AAC).
AVG Guru
As of 04/19 I have not received an email with instructions on how to resolve this issue.
every hour or so I get a full screen popup (from various sources) that says my computer has a serious virus and gives and 800 number to call. If I call no one answerd OR they answer and immediately want to take over my machine so they can find out what's wrong.
How can I have a virus with my AVG protection? How do I stop these annoying popups? I just can't X out I need to go to Task Manager and delete them that way.
KCalistri
Hello Kathleen. Sorry to hear about the inconvenience caused. After carefully reviewing this case history I see that email has been already sent on 15th April 2015. I request you to check on your spam or junk folders?
Contact back posting (https://support.avg.com/answers?id=906b0000000D3a1AAC).
AVG Guru
As of 04/19 I have not received an email with instructions on how to resolve this issue.
Hello Kathleen. Sorry to hear about the inconvenience caused. I request you not to grant access of your PC to them. Those are fake warnings and it could turn even worse if they gain access of your PC. I have sent you an email instruction with further steps to be taken to analyze your issue. Please check your inbox and follow those steps to diagnose your issue.
Feel free to contact us back should you need any further assistance.