Recent AVG Driver Update Caused a Blue Screen

Other products
2

Hi Shadeed,

Please accept our apologies for the inconvenience this has caused you.
Could you let us know if you can access your computers now?
Can you boot your computer into safe mode?
If you can boot your computer into safe mode, please refer to this article & restore the updated drivers to the previous version (in safe mode), restart your computer once & check if the issue persists.
Keep us updated.

3

Hi Shadeed,

Please accept our apologies for the inconvenience this has caused you.
Could you let us know if you can access your computers now?
Can you boot your computer into safe mode?
If you can boot your computer into safe mode, please refer to this article & restore the updated drivers to the previous version (in safe mode), restart your computer once & check if the issue persists.
Keep us updated.

1

There was a recent driver update that I got last month and after I installed it, it caused a blue screen. It happened on two of my laptop computers and I thought those were updates from Windows.