At the risk of sounding paranoid, I just wish to confirm that AVG has indeed sent out a email regarding the above topic and is offering a cost free product called BreachGuard for six months. I ask because in the linked guide to phishing the following is written under the heading "All the cool kids are doing it": "Here's some hard data for ya". I don't know if the author is just trying to be overly colloquial but it is odd that just that type of sloppy language is later given as an indicator of a phishing attempt! In any event, please confirm that the email regarding MOVEit vulnerability is from AVG.
Sincerely, Robert Vellucci, 2023-10-31
Hello Robert,
My name is Jovana, and I’m on the AVG Customer Care Team. Please accept my apologies for the delay.
Thank you for reaching out to us regarding the MOVEit breach, I’d be happy to answer your questions and help you.
First and foremost, thank you for being cautious and checking with us directly. We did send you a legitimate notification to inform you that some of your personal information was involved in a recent cyber event.
While the information is not considered high risk, we take this seriously and want to ensure you are prepared to be vigilant against any potential phishing threats using this information. As a valued customer, we are here to help. If you do not already have Dark Web Monitoring in place, we can help get you set up with complimentary Dark Web Monitoring services for 6 months. You will be receiving an email from us with instructions on how to redeem your product offering.
Furthermore, thank you for your feedback about the wording within the email, I'll certainly share it with the team so we can make improvements in the future.
I hope that was helpful and I’m sorry for the inconvenience. If you need anything else at all, feel free to reach out to us at any time.
- Jovana
Hello Robert,
My name is Jovana, and I’m on the AVG Customer Care Team. Please accept my apologies for the delay.
Thank you for reaching out to us regarding the MOVEit breach, I’d be happy to answer your questions and help you.
First and foremost, thank you for being cautious and checking with us directly. We did send you a legitimate notification to inform you that some of your personal information was involved in a recent cyber event.
While the information is not considered high risk, we take this seriously and want to ensure you are prepared to be vigilant against any potential phishing threats using this information. As a valued customer, we are here to help. If you do not already have Dark Web Monitoring in place, we can help get you set up with complimentary Dark Web Monitoring services for 6 months. You will be receiving an email from us with instructions on how to redeem your product offering.
Furthermore, thank you for your feedback about the wording within the email, I'll certainly share it with the team so we can make improvements in the future.
I hope that was helpful and I’m sorry for the inconvenience. If you need anything else at all, feel free to reach out to us at any time.
- Jovana