Hi Elsie,
We are sorry to hear this.
We will help you to resolve the issue.
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I just purchased a 5 item device AVG support VPN - 2541923202
VMTUT2-FYLHFJ-5YC66W
I am not sure that it downloaded as when I try to do it manually it refuses. What do I do? I see that if I log into my account I can re load. Do I need to do that?
Hi Elsie,
We are sorry to hear this.
We will help you to resolve the issue.
It isn't recommended to share account/order, personal info over this public post
We have sent you an email to your registered email address. Please check for the email and revert back to us