Recently purchased AVG utlimate 3 years

I trying logging to my account to link my subscription.

But, I  keep getting "Sorry, something went wrong."

Thanks
 
Hello Juan,

Let's work together to fix it.
Please share the screenshot of that error message to check and assist you further. Are you trying to activate this product on Windows device?

Yes, its a windows User-added imagedevice.

Thank you for providing us the information, Juan. 
It seems that there are few synchronization issues with the subscriptions on your account. In this regard, we can try activating the trial version of TuneUp using the license number. As sharing those details in public post isn't recommended, we've sent you an email with the key & activation steps.

Hello Juan,

Let's work together to fix it.
Please share the screenshot of that error message to check and assist you further. Are you trying to activate this product on Windows device?