Record keyboard input

Paul, Have a look @ this article (http://avgclick.me/SupportContacts). Phone & Chat support are available.
AVG Guru

Paul, Have a look @ this article (http://avgclick.me/SupportContacts). Phone & Chat support are available.
AVG Guru

I am running AVGfree 2015 and have just installed SpyShelter Firewall. When I started to write an email (in Outlook 2007) a SpyShelter alert popped up with the following message: -
avgui.exe Signed by AVG Technologies CZ, s.r.o.
is trying to: getting text of other application
I blocked this action.
Then when I opened Outlook again, it said it was trying to record keyboard input. i blocked this too.
Surely this isn't normal? Any comments much appreciated.