Hello Neils,
Thank you for contacting AVG Community Support.
We will check and help you.
Could you please confirm if the files you are trying to recover from quarantine are legitimate? so that we can help you accordingly.
Awaiting your response.
Where can I find the screen which are referred to in the description of how to recover files from quarantine, and where I can see a list of all my quarantined files?
Hello Niels,
Thank you for writing back to us. Could you please share us the screenshot of the quarantine file which you want to recover?
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance.
Unfortunately, I´m not knowing the exact name of the actual files, but if I could see a list over the files in quarantine, I could point out some files, which could be connected to my problems, and ask to recover them.