Kishore: Could you please advise how I could find the files under the provided path? When I type the path into the windows search window, it only pulls up the text file I made to track this problem.
Avinash: The 2 Trojan threats are shown as:
Avinash:
Threat 1 Trojan horse BackDoor.Generic_c.AKAF
C:\DATA BACKUP|ProgramFiles\Hewlett-Packard\HP Health Check\ActiveCheck\vista2\systemAGEDetect.jse
Threat 2 Trojan horse BackDoor.Generic_c.AKAF
C:|Program Files\Hewlett-Packard\HP Health Check\ActiveChest\vists2<br>
Hello Byron,
We are sorry to hear about that. Could you please let us know whether it is the same file and path where the infection is detected every time?
AVG scan detects 2 Trojans, says deleted, but continue to show up on subsequent scans even after deleting from vault?
Kishore: Could you please advise how I could find the files under the provided path? When I type the path into the windows search window, it only pulls up the text file I made to track this problem.
Hello Byron,
Thank you for replying us back. Please check whether you could find the files under the provided path, If not please try to repair the AVG program and check whether the issue persists. Please follow the instructions on the article avgclick.me/RepairAVG
to repair the AVG program. Please feel free to contact us for for further assistance.
Thank you.
Hello Byron,
Please first visit the following location : C:\DATA BACKUP|ProgramFiles\Hewlett-Packard\HP Health Check\ActiveCheck\vista2\ and check whether you could find the systemAGEDetect.jse file under the opened folder. Please feel free to contact us for further assistance.
Thank you.
Hello Byron,
We are sorry to hear about that. Could you please let us know whether it is the same file and path where the infection is detected every time?