Redmat Ransomware

Viruses & Threats
6

Hello Bonar,

We will be able to help you in removing the ransomware when you already have our AVG Antivirus/AVG Internet Security program installed on the infected computer.
However, we will not be able to help you in recover the files.
If you are using AVG Antivirus free, do let us know.

1

Hi,

I have a problem with my data that encrypt by redmat ransomware (.redmat).
Please some body help me how to recovery my data again.

Thank you
Bonar

3

Hi,

Thank you for your respond.

I just install the AVG and had paid the license.
I have a new install of my windows 10, my date that encrypt by redmat is put in external harddisk.

May I scan the disk with my AVG?

Is that save for my computer?

Regards,
Bonar

2

Hello Bonar,

We will be able to help you in removing the ransomware when you already have our AVG Antivirus/AVG Internet Security program installed on the infected computer.
However, we will not be able to help you in recover the files.
If you are using AVG Antivirus free, do let us know.

4

Bonar, 
Unfortunately, it's not possible to decrypt the encrypted data. 
Once you connect your external hard disk, right click on the drive and select "Scan using AVG" immediately. 
If any threat is detected, select resolve to fix it.

5

And how I can recover my Data