Reembolso a mi cuenta

Hi Karin,

AVG Support via community forum is available only in English. For a translation, for example you can use https://translate.google.com

We will help you with the AVG Antivirus.
Kindly elaborate the issue you are facing with this application.
You can also share us the screenshot to support your query.
Refer this article for the steps to capture the screenshot : https://bit.ly/2Y6RCDP
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

Hola yo compre para probar un mes como para ver que tal? era el antivirus para empezar me dieron un precio y se cobraron otro y aparte nunca funcione ese antivirus, resulta que quiero saber por que? al siguiente mes se comprobaron automáticamente de mi cuenta sin mi autorización me parece que sus sistemas es de sinvergüenzas que quieren abusar de las personas les pido por favor me devuelvan mi dinero si no los denunciare por estafadores porque eso es lo que son???

Hi Karin,

AVG Support via community forum is available only in English. For a translation, for example you can use https://translate.google.com

We will help you with the AVG Antivirus.
Kindly elaborate the issue you are facing with this application.
You can also share us the screenshot to support your query.
Refer this article for the steps to capture the screenshot : https://bit.ly/2Y6RCDP
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.